We strive to ensure that every customer is happy with the content/quality of our DVD’s and that they are received in perfect playing condition.
If however a case arises where a DVD is not received in perfect playing order the customer should contact us within 7 days of receiving the DVD by email email@example.com or by telephone 00442829558688 and we will arrange for you to post back (see note) the DVD to us and make arrangements for a new DVD to be sent or for a full refund to be credited to your card. On receipt of the DVD we will either dispatch the customer a new DVD or credit a full refund to the customer’s card including postage and packaging charges (if these apply).
If a customer is not happy with the content/quality of a DVD the customer should contact us within 7 days of receiving the DVD by email firstname.lastname@example.org or by telephone 00442829558688. On receipt of the DVD we will credit a full refund to the customer’s card including postage and packaging charges (if these apply).
Note: DVD’s/goods should be returned by the Buyer at the Buyer’s expense and should be adequately insured during the return leg of the journey.
or you can reach us by telephone at 00442829558688.
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.
We collect name, billing/delivery address, telephone number and email address of those who purchase from the Website.
The information we collect is and used to contact consumers who have purchased from the Website and then discarded with the exception of the name and email address which we will keep to contact consumers of new products added/update to the site.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above email address or phone number.
Terms & Conditions
All use of the www.thompsontrading.co.uk web site is subject to the terms and conditions set forth below. By using the site, you are accepting the following terms and conditions:
Copyright and Trademark
The contents of the web site are copyrighted by www.thompsontrading.co.uk.
The Website provides digital streamed clips designed to enable you to sample some of the DVD’s on offer. These clips are for your own personal and non-commercial use and you are not authorised to make any copies of any downloads or streams other than for personal use.
Any DVD purchased from the site is protected by copyright, trade marks, patents and other intellectual property rights and laws. In purchasing a DVD from the Website you agree that you will view the DVD solely for your personal, non-commercial use. No DVD may be downloaded, copied, reproduced, transmitted, stored, sold or re-distributed.
Other product and company names referenced in the www.thompsontrading.co.uk website may be the trademarks of their respective owners.
Disclaimer of Warranty and Limitation of Liability
The Website www.thompsontrading.co.uk makes no representations or warranties, either express or implied, as to the accuracy of the information on this website or its fitness for any purpose whatsoever. In no event will www.thompsontrading.co.uk be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website.
Links to Other Websites
The Website www.thompsontrading.co.uk is not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages.